Keep Your Support Information Current
Your Unique Tag ID is required to verify the existing Anchor Tag System before updates can be completed.
The Anchor Tag System Update Service allows an existing customer, parent, caregiver, or authorized support person to request changes to an active personalized Support Hub.
Needs, contacts, routines, resources, and support preferences can change over time. Keeping the information connected to the Anchor Tags current helps ensure that the individual, their caregivers, and anyone offering assistance have access to information that is still accurate and useful.
This service is for an existing Anchor Tag System. It does not include new physical tags.
Why Updates Matter
A personalized crisis and preparedness support system is most helpful when the information inside it reflects the individual’s current needs.
An update may be needed when:
- A caregiver or emergency contact changes
- A phone number or other contact detail changes
- Communication needs or support preferences change
- New regulation, grounding, or coping tools are identified
- Audio, video, journal, or trusted resource links need to be replaced
- Important notes or caregiver instructions need to be revised
- Medical, safety, or preparedness information needs to be updated
Preparing and maintaining this information ahead of time can reduce confusion during an already stressful situation.
What Can Be Updated
Depending on the individual’s existing Support Hub, updates may include:
- Emergency or trusted contacts
- Emergency and support messages
- Communication preferences
- Support or care instructions
- Regulation, grounding, or coping tools
- Audio and video resources
- Important notes
- Caregiver information
- Trusted links and private resources
Only information submitted and approved by the customer or authorized support person will be changed.
How the Update Process Works
- Purchase the Update Service.
- Complete the verification and update form using the information associated with the existing Anchor Tag System.
- Submit the changes you would like made.
- The requested information is reviewed and added to the existing personalized Support Hub.
- The current Anchor Tags continue connecting to the updated Support Hub.
A new QR code or new set of tags is usually not required when only the Support Hub information is being changed.
What Is Included
- Verification of the existing Anchor Tag System
- Review of the submitted update request
- Changes to the existing personalized Support Hub
- Continued access through the customer’s current Anchor Tags and private direct link
This purchase does not include replacement tags, additional tags, or the creation of a new Support Hub for another individual.
Privacy-Focused & User-Controlled
Updates are made only using information provided by the customer or an authorized parent, caregiver, or trusted support person.
Users continue to control:
- What information is included
- What support tools are shared
- What communication preferences are visible
- What contacts and resources are accessible
Private Support Hubs are not publicly searchable and are designed for access through the Anchor Tag QR code or private direct link.
Need New Physical Tags?
If the existing tags have been lost, damaged, or need to be replaced, purchase the Replacement Tags service instead.
If both the Support Hub information and the physical tags need to be changed, separate Update and Replacement purchases may be required.
Important Information
The Update Service applies only to an existing Anchor Tag System belonging to the verified customer or authorized support person.
Anchor Tags are crisis preparedness, communication, accessibility, and support tools. They are not medical devices, diagnostic tools, monitoring systems, emergency alert systems, or emergency services.
If someone is experiencing an immediate emergency, contact 911 or the appropriate local emergency service provider.
Craft Alchemy™ and Anchor Tags™ are proprietary to Craft Alchemy LLC. © 2026 Craft Alchemy LLC. All rights reserved.